Refund Policy
Effective Date: [8/12/2024]
1. Overview
At PPC Crews, we strive to provide high-quality services to meet your digital marketing needs. This Refund Policy outlines the terms and conditions under which refunds may be requested and issued. By using our services, you agree to the terms set forth in this policy.
2. Eligibility for Refunds
a. Service Satisfaction:
If you are dissatisfied with our services, please contact us within [X] days of receiving the service to discuss your concerns. We will make reasonable efforts to address any issues and work towards a satisfactory resolution.
b. Refund Requests:
Refund requests must be submitted in writing to [Insert Contact Email] within [X] days from the date of service delivery. Please include your account information, the reason for the request, and any supporting documentation.
3. Non-Refundable Fees
The following fees are non-refundable:
a. Initial Setup Fees:
Fees associated with the initial setup or onboarding of services are non-refundable.
b. Already Rendered Services:
Fees for services that have already been performed, including but not limited to PPC campaign management and consulting services, are non-refundable.
c. Payments Made for Future Services:
Payments made in advance for future services or for services not yet performed are non-refundable, except as provided under section 4.
4. Refund Conditions
a. Full Refund:
A full refund may be issued if you request it within [X] days of the initial payment, provided that no services have been rendered and no expenses have been incurred on your behalf.
b. Partial Refund:
A partial refund may be considered if you request it after services have been rendered, based on the extent of the services provided and the issue at hand. The decision to issue a partial refund will be made at our discretion.
c. Dispute Resolution:
If you have a dispute regarding a refund, please contact us to resolve the issue. We may offer alternative solutions, such as additional services or credits, to address your concerns.
5. Processing Refunds
a. Refund Method:
Refunds will be issued using the same payment method used for the original transaction unless otherwise agreed upon.
b. Timeframe:
Refunds will be processed within [X] business days of approving the refund request. The time it takes for the refund to appear on your account may vary depending on your payment provider.
6. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact us at:
PPC Crews
411 E Huntington Dr Ste 107 #1149 Arcadia, CA 91006
+13322329773
info@ppccrews.com
Thank you for choosing PPC Crews. We appreciate your business and are committed to providing you with exceptional service.